This conversation has been merged. Please reference the main conversation: 15" trimmer run time
I bought the 15" trimmer yesterday based on positive reviews I found during my research, especially comments on long battery life. ,Charged it up and tried it out today but the battery dies after 20 minutes. I stayed on hold with customer service for 10 minutes but gave up and left a message. most of the user reviews mention 45 minute run times. Anyone know what's up with mine? I will need to take it back if this is the best it can do.