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- I started using my new Ego Power mower and new batteries in the Summer 2016. In August 2017 the large battery will not hold a charge and is not working. the manual says there is a 3yr limited warranty. I've had it for two years. I have been on hold for 30 minutes for customer service???? I don't think anyone is home! What must I do to get a replacement battery for this one that has failed. 56VBattery 4.0AH. Please Help. Those batteries are EXPENSIVE!!