battery issues

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  • Problem
  • Updated 10 months ago
  • Solved
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  • I started using my new Ego Power mower and new batteries in the Summer 2016.  In August 2017 the large battery will not hold a charge and is not working.  the manual says there is a 3yr limited warranty.  I've had it for two years.  I have been on hold for 30 minutes for customer service???? I don't think anyone is home!  What must I do to get a replacement battery for this one that has failed.  56VBattery 4.0AH. Please Help.  Those batteries are EXPENSIVE!!

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Deborah Pace

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Posted 10 months ago

  • 1
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Amber F., Official EGO Rep

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Official Response
Hi Deborah! I promise, the Customer Service team is home. If you're encountering a wait, just leave a voicemail and they'll get back to you shortly.