Battery Issue

  • 2
  • Problem
  • Updated 5 months ago
  • In Progress
Battery was used 2x and now won't power the EGO Blower or Edger.  I used the blower twice and charged the battery after each use.  I then connected the battery to use the blower again and it wouldn't power up.  It made a brief attempt at starting and the battery flashed red.  I tried the battery in the EGO edger and it did the exact same thing.  When I place the battery on the charger, the light flashes different colors and then goes black.  The light on the charger is solid green.  I've owned this less than two weeks and I'm already having these problems?!?
Photo of Joe Rozell

Joe Rozell

  • 80 Points 75 badge 2x thumb
  • annoyed

Posted 5 months ago

  • 2
Photo of Blue Angel

Blue Angel, Champion

  • 161,020 Points 100k badge 2x thumb
Official Response
I guess you're just lucky, Joe!  :-)

You can call Ego Customer Service and have them send you a replacement battery.  If you do, call early in the day to avoid long wait times.

Since you've just purchased the tool you can always exchange it for a new one at Home Depot.  You have 90 days from the date of purchase to do so.