Battery indicator stays red

  • 1
  • Question
  • Updated 4 months ago
  • In Progress
Battery indicator stays red even after 4 bars shows on charger. Was confused at first thinking it wasn’t charging, but put it in the mower and cut the grass for over an hour without any issue, even if the whole time, even the indicator on the mower was also showing red. Do you think any issue with the led in the battery ?

Photo of Francois Theoret

Francois Theoret

  • 70 Points
  • confused

Posted 4 months ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 129,438 Points 100k badge 2x thumb
Official Response
Very strange issue. Certainly a glitch in the battery electronics somehow. I would call Ego Customer Service and see if they can’t help you out with some troubleshooting and/or a battery replacement.

Call early in the day to avoid long wait times. ;-)