Battery failure

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  • Question
  • Updated 8 months ago
  • Answered
My 4 batteries only have like 10 charges on them and one of the already died, I don’t know about the cells they are using, they must be low quality??? Not happy.
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  • cheated.

Posted 8 months ago

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szwoopp, Champion

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Official Response
The Ego battery packs and technology is some of the best stuff on the market.  Sometimes there is an electronic glitch.  3 year warranty on the batteries so no need to worry.

The fact that a battery failed is no indication of low quality.  Just as my 6 batteries that have been operating for several years are no indication of high quality.  Just a very small sample size that says very little.  Unfortunately it means everything to the person that owns that small sample size.

Give Ego a chance - they have high quality stuff and stand behind their products and warranties.