Battery does not connect when properly clicked in

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: customer service

Battery does not connect when properly clicked into the mower - If you put added pressure on the top of the battery the mower runs but not a useful way to do the grass
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Steven Orenstein

  • 74 Points
  • vexed and irritated

Posted 4 years ago

  • 1
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Paul

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Maybe check to see if any grass/dirt got on the battery connector or the connector housing in the mower? Try wiping off the connections as well
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Denise C

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Official Response
Hi Steven! We are sorry to hear that your are having problems inserting the battery to the mower. I have located your account and see that you added your phone number, so I will be giving you a call back within the hour to assist you directly.

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