Battery does not charge

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

I got the 21 in. 56-Volt Lithium-ion Cordless Self Propelled Lawn Mower from home Depot 2 months ago. After using it 2 times, it stopped working. The battery seems to be not charging. The battery percentage does not go beyond 25% no matter how long it charges. The blinking Green light goes off as soon as i t is disconnected from the charger. 
Took the battery to home depot they asked us to check with manufacturer. Not sure how long it takes for them to provide a solution.
I hope to do one more round of mowing before winter. 
Photo of Kiran28


  • 70 Points

Posted 3 years ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 180,078 Points 100k badge 2x thumb
Official Response
Battery/charger problems are something the CS team can deal with rather quickly. I would give them a call to discuss.

For future reference, your first action should be a call to Ego CS. They will tell you if they can resolve your issue or whether you need to visit the service dept at Home Depot.