• 1
  • Problem
  • Updated 4 years ago
  • Solved

This conversation has been merged. Please reference the main conversation: my battery won't charge

I have charged my EGO 56V battery twice since new and now when I plug it into the battery charger the charger indicates that it is fully charged but the actual battery flashes yellow and has no charge. Please help - I have a big hedge to trim -
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Rob Burnett

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Posted 4 years ago

  • 1
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Blue Angel, Champion

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Official Response
Rob, give Customer Service a call at 1-855-EGO-5656 (1-855-346-5656) 8:30-8:00 M-F 10:00-6:00 S/S. Please note they are in their busy season, so longer wait times may be encountered.

If you're not able to get in touch by phone send them an email at:

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

Someone from the Customer Service team will get back to you ASAP, help troubleshoot your problem and get you the help you need.

As long as you bought your tools from a registered dealer, they are covered by Ego's 5 year tool and 3 year battery warranty: