Battery blinking red on device, fine on charger

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
Archived and Closed

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My 2.0 AH battery blinks red (about 4 times) on the mower/wacker or by itself. When plugged on the charger it will show 100% and fine. Called and have been on hold but not had enough time to wait over 40min to get a rep. Submitted a case the other day, and it was immediately closed with no contact. Any ideas how to get this resolved? It's past the 90 return for HD. 
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  • 70 Points
  • Frustrated/ignored

Posted 5 months ago

  • 1
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Amber F., Official EGO Rep

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Official Response
Hi Ethan! One of our agents replied to your online case submitted on the 11th with an email request for you to call us. We do not have your phone number on file, so we cannot contact you directly. Give us a buzz at 1-855-346-5656. The team is available until 8pm EST today. If you encounter a wait, please either leave a voicemail or request a call back.