Barrery died or bad cell

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  • Updated 4 years ago
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Been mowing since April, no problems. Now the battery shows full charge, mow about 4ft. and it slows to a stop! Could it be a bad battery? I have had a shoulder replacement and NEED my mower, it's light and easy for me to use. What are we going to do ?
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Denny Bingaman

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Posted 4 years ago

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Ken, Champion

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Official Response
Make sure you've registered your battery, charger and mower on the website and then contact customer service. They'll walk you through trouble shooting.

I had a battery go bad on me last year and they had a replacement to me within four days.

Here's the customer service contact info from the main page of the forum: 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).