Bad Execution of Good Design

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  • Problem
  • Updated 3 years ago
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New Mod# LM2100 mower is good design, but misses its potential due to lack of attention to detail in production.
Problem: The new mower's blade is dull because of burr along the cutting edge. Consumers' Reports advises sharpening the mower blade every month to protect the grass from disease and this defect defeats the advanced battery technology this expensive mower brought to the lawn care market and will decrease the health of purchaser's landscape. The battery has to overcome the added resistance to the blade's dull edge and your gas-fired competition has power to burn. Please correct is defect.
JTS
Gaithersburg, MD
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Jeff Silva

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Posted 3 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Jeff, thanks for sharing your opinion on the blade.  This is certainly something that has come up in the past and is something we're working to correct for the future.