Bad Battery on 15 in string trimmer

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  • Updated 4 years ago
  • Solved
  • (Edited)
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Got my new trimmer yesterday and after assembling it, I went to charge the battery.  It was bad. Kept blinking red. I tried it on my lawn mower charger and the same thing.  EGO customer service is sending me a new one.  There was no hassle and were very courteous. I did have to sit on hold for quite a long time.  But.. am glad one is on the way.  I wondered if it didn't get hot as it was a warm day and the UPS man had it all day on his truck.  
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Melinda

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Posted 4 years ago

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Denise C

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Official Response
Hi Melinda. Thank you for your post, and we would like to thank you for giving our customer service department a chance to make this right for you. Please keep us posted by either giving us a call or sending us an email to support@egopowerplus.com after you get your replacement, letting us know that the battery is working for you; and don't forget to update the serial number as well.