Awesome Customer Service

  • 3
  • Praise
  • Updated 3 years ago
Customer service beyond belief. I had read reviews on EGO's Customer Service and felt very good about calling and asking for advice, but I never realized how pleasant of an experience it could be. Jorge was so knowledgeable and patient, it took away the apprehension of asking him questions. What a great person working for a great company. Thank you very much.
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Gerald Carr

  • 80 Points 75 badge 2x thumb
  • very pleased

Posted 3 years ago

  • 3
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Blue Angel, Champion

  • 178,234 Points 100k badge 2x thumb
Jorge does it again!

Thanks for sharing! :-)
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David HD, Champion

  • 34,336 Points 20k badge 2x thumb
Jorge took care of my charger problem about a month ago, he is awesome!!!!
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alfred morones

  • 110 Points 100 badge 2x thumb
Just wanted to write about the AWESOME experience I just had with Jorge in customer service. I had purchased my leaf blower in April 2015 and all of a sudden last week it just quit. So I emailed their CS and they wrote back in 2 days with instructions on what I needed to do. I contacted CS today and spoke with Jorge who took all my information down and now I am just waiting on the replacement unit to arrive. This is unbelievable customer service and I just wanted to say thank to the EGO Team.  Al Morones