average run time is 23 minutes.

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Short run time on mower

I've had the mower now, long enough to complete 7 battery charge cycles. My average run time is 23 minutes. (min 20, max 25).
The cutting height is set to the 2 position (wish there was a 2.5 notch)
Mower is cutting approx 1.25" of grass in the mulching configuration.
Air temp between 65 & 75 deg F, and reasonably dry grass (no rain or dew).
The beer is cold (during charging).
I think the machine will be returned to HD for refund, until such time that a larger capacity 
battery is offered, or a promo of sorts for a bonus 2nd battery.
Love the maneuverability & portability of the machine tho!
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R Hoff

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Posted 5 years ago

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Blue Angel, Champion

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Official Response
R, I would give Ego a call and see if, through some troubleshooting, there isn't something wrong with your mower.

Most people are averaging well over 30 minutes, some over 40 in easier grass. For example, I can get 20+minutes of mowing using a small 2Ah battery instead of the larger 4Ah that comes with the mower.

Give them a shout and let us know how things work out.

And yes, your blade should be reasonably sharp on a new mower, but it might not hurt to check.