average run time is 23 minutes.

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Merged

This conversation has been merged. Please reference the main conversation: Short run time on mower

I've had the mower now, long enough to complete 7 battery charge cycles. My average run time is 23 minutes. (min 20, max 25).
The cutting height is set to the 2 position (wish there was a 2.5 notch)
Mower is cutting approx 1.25" of grass in the mulching configuration.
Air temp between 65 & 75 deg F, and reasonably dry grass (no rain or dew).
The beer is cold (during charging).
I think the machine will be returned to HD for refund, until such time that a larger capacity 
battery is offered, or a promo of sorts for a bonus 2nd battery.
Love the maneuverability & portability of the machine tho!
Photo of R Hoff

R Hoff

  • 312 Points 250 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Blue Angel

Blue Angel, Champion

  • 178,590 Points 100k badge 2x thumb
Official Response
R, I would give Ego a call and see if, through some troubleshooting, there isn't something wrong with your mower.


Most people are averaging well over 30 minutes, some over 40 in easier grass. For example, I can get 20+minutes of mowing using a small 2Ah battery instead of the larger 4Ah that comes with the mower.


Give them a shout and let us know how things work out.

And yes, your blade should be reasonably sharp on a new mower, but it might not hurt to check.
(Edited)