auger jammed - snow blower dead

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  • Updated 1 month ago
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  • (Edited)
 Finally got some snow, and I went out to remove it.  It worked fairly well, until the auger got jammed and stopped suddenly.  I cleaned it out, made sure that the auger moves... and now the snow blower is completely dead.  Not even the lights come on.  I'm wondering if a fuse got blown or something?  Is it possibly to self-repair?

(Yes, I've made sure that both batteries are completely charged, and I've tested each of them with a different EGO product.)
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Henrik

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Posted 1 month ago

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Blue Angel, Champion

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Official Response
That sucks! How long have you had it? Your first move should be to call Ego Customer Service and see what troubleshooting steps they recommend.

If you bought it at Home Depot less than 90 days ago you can just exchange it, or one year if on the HD card.