ARC56v hedge trimmer cuts out after four seconds

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  • Problem
  • Updated 1 month ago
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My new hedge trimmer, just out of the box, lightly lubicated with 3 in one oil, failed to run for more than four seconds at a time, whether or not it was trimming anything.  After two seconds rest it could start again.  The battery was fully charged and as I said, it's all new. I was trying to trim a box hedge - in dry conditions - hardly strenous.
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Matai Clears

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Posted 1 month ago

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Amber F., Official EGO Rep

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Official Response
We're sorry to hear that, Matai! If you haven't already, please give our service team a call at 1-855-346-5656. They can help!