Am I locked in to EGO?

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  • Updated 3 years ago
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I just bought a bunch of different EGO items which I haven't fully tested but so far am happy. I am wondering though how much I am locked into EGO when the batteries ultimately fail. I assume batteries that will work with these tools are only made by EGO and that if 3 years from now EGO has moved on to bigger and better batteries and wants to charge me 3 times as much for the old battery model that this will be my only choice (other than replacing all the tools I bought). Is that right? Is anyone else concerned about this? 
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snowguy

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  • concerned

Posted 3 years ago

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Harry

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I believe that your concern is valid, however it should have been obvious to you that when you bought equipment with proprietary power sources, that you were locking yourself into that company for the live of the product. I doubt that there is a sufficient volume to interest any third party in producing replacement batteries.

That said, it appears that EGO is making everything backward compatible as far as the batteries are concerned. At least for now. Plus there are a few third parties who are in the business of refurbishing Li-ion batteries, i.e. replacing the batteries cells in the case. Not sure if they have the capability to do the EGO batteries right now, but that may evolve as EGO products become more common. Plus the EGO batteries have a 3 year warranty for what that's worth.

A more important consideration for me is the lack of a viable maintenance and repair capability. Right now the only solutions are to contact EGO for advice and DIY or to use Home Depot. This board has numerous stories on the long wait times for HD service. HD appears to be interested only in selling, not servicing the EGO equipment as all they can do is send it off and wait many weeks for repair/replacement.

Although I am satisfied so far with my 21" SP mower (except for lack of a decent vacuuming capability which MAY be resolved with the promised "high lift" blade early next year), I am not going to purchase any more EGO equipment until I see am improvement in the repair capability. Everything will eventually break and need service.



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Bill Dougherty

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If Ego sales continue to stay strong I'll bet that aftermarket batteries will become available. Quality may not match up but will likely be cheaper. Lots of examples out there ... Laptop computer batteries for one.