#U131237736 registered for 2 0 amp hour battery only lasts less than 20 minutes, how do I get a replacement

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  • Updated 6 years ago
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only owned this device for a week and battery only last less than 20 minutes.  Need replacement I purchased this item for the hour work time.  the tool other than the battery life is excellent.  But oof course with all battery powered tools it is the battery that trumps.
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Posted 6 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Richard, please call our customer service department so we can troubleshoot your issues for your battery and take care of you from there.  We are available Monday through Friday from 8:30AM - 8:00PM EST Monday through Friday (10:00AM - 6:00PM EST Saturday and Sunday) at 1-855-346-5656.