Merged
This conversation has been merged. Please reference the main conversation: Edger Attachment Compatible?
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122 Points
Posted 3 years ago
Amber F., Official EGO Rep
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68,272 Points
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144 Points
Very frustrating that there is only ONE option of places to get these products and the stores near me dont stock half of it. All online only.
- 62 Points
Blue Angel, Champion
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179,968 Points
A kit with just the edger hasn't been announced.
szwoopp, Champion
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105,784 Points
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122 Points
Amber F., Official EGO Rep
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68,272 Points
Per our engineers, our newtrimmer was designed with all heads in mind, but unfortunately, our original15" could not be updated for the new head. Essentially, we can make theold head work on the new trimmer because we programmed the tool with this inmind. However, the new head can't work on the old trimmer because the tool wasnot designed with the new head in mind, as we didn't know about it yet.Please refer to this thread: https://community.egopowerplus.com/ego/topics/ego-15-in-replacement-rapid-reload-string-trimmer-head
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144 Points
I got tired of waiting on the "to be released soon" garbage. It should have been like that at release. Just like the stupid High Lift blade no one in the US can get.
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26,632 Points
- 70 Points
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144 Points
Amber F., Official EGO Rep
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68,272 Points
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144 Points
I called EGO and got a rather disturbing answer...I asked if they had a date for more being released. I got " I dont know", I asked if they are currently being produced, I got " I dont know", I then said, you know that I dont have anyone else to ask being that you are the manufacturer and even you dont know any answers...he said...well yea.
szwoopp, Champion
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105,784 Points
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144 Points
Marketing at its finest!
- 70 Points
szwoopp, Champion
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105,784 Points
It is unfortunate that Ego under produced or has fulfillment issues. I bought a Ryobi edger for several reasons - one being the Ego was not available to purchase.
New company/product growing pains I guess
Blue Angel, Champion
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179,968 Points
szwoopp, Champion
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105,784 Points
Blue Angel, Champion
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179,968 Points
szwoopp, Champion
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105,784 Points
- 70 Points
Amber F., Official EGO Rep
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68,272 Points
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144 Points
Had the same issue with the Self Propelled mower...NO STORE STOCKED IT!! online only!! And I sold my non SP mower to buy the new one...so I had to wait 3 weeks to get one and my yard was a mess!!
Someone needs to make a common sense department at EGO/HD and get their act together!
I absolutely LOVE the products but this is getting to the point of me switching up just to give a company my money that actually seems to put out what the customers want and not continually delay or make empty promises. (Edger, HL blade, etc)
Blue Angel, Champion
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179,968 Points
szwoopp, Champion
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105,784 Points
Blue Angel, Champion
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179,968 Points
You're right though, I am more fond of Ego than HD. We get it even worse up here with HD Canada!
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