56V Mower Comes With Battery That Isnt Up To Par With Basic Use Requirements

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Duplicate

I purchased this mower due to it being well constructed and appearing to be able to take a heavier load, however while this mower will cut more than my less expensive Ryobi 40v mower, it is extremely I mean EXTREMELY lacking on amp hours for the stock battery, the Ryobi was cheaper and came with 2 40v batteries one that can ride along with you, while being just a tad less bit as powerful this mower can at least double the cutting ability as the EGO can. I find frequently the light blinks orange I assume this means its under a heavy load, while the Ryobi just keeps on chugging along, then the EGO just goes dead, the mower was 499 if I remember correctly and it came with a 4ah battery. while the battery will charge in 30 minutes maybe.. the mower gets through 1/3 of the yard before dead, and the Ryobi will cut the whole thing on 2 batteries usually with 1 light of power left on the 2nd batteries meter.

So I look into a larger battery, they have a 7.5 ah battery, I think well maybe it might get close to cutting the yard with the help of the 4ah battery but the darn thing is 400-500 dollars, are you kidding me? the Ryobi 40v is like 129 and would give me much more mowing capacity for the money. batteries WAY TO EXPENSIVE

I regret wasting almost 500 dollars on this mower when I could have just bought a couple extra batteries for the other, I was thinking surely this more expensive mower would out perform the Ryobi. but no it doesn't and the sole reason is it does not have enough power to complete the smallest of jobs, yards don't get much smaller than mine for a house, maybe if you were required for your lawn care on your half of a duplex this might work. but I'm saddened that such a nicely built mower is basically reduced to nothing but a nasty clover chomper in the early spring.

The blower I got and the accompanied 2 ah battery are absolutely great for my needs and the battery charges in a flash on the fast charger, but the mower is a let down

For the price of this mower it SHOULD HAVE COME WITH THE 7.5AH BATTERY!!!

and now if I want one with it I would have a freaking 1000 dollar mower basically, and the 399 Ryobi came equipped properly and ready to go only missing a "fast" charger which I don't even need most of the year due to the two batteries completing the entire lawn. it senses load and ramps up when needed and slows down when not needed, the EGO appears to run at full force all the time, which I could care less about as long as it would do its job and be a battery powered mower that is practical. this is the equivalent of buying an iPhone that has standby time around 6 hours, you would have to charge it 2-4 times a day based on usage...

Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
  • pissed

Posted 3 years ago

  • 1
Photo of Tom Meyers

Tom Meyers

  • 892 Points 500 badge 2x thumb
Hi Ash: 
The box on my new, as yet unused 20" mower with 4ah battery says "cuts up to 45 minutes".
Figure a realistic run for the 4 would be 35 minutes with a medium load.
So how long did it run and how tough was your grass?
If you had another 4 or a 5 you could charge one while using the other...?
You mentioned on the Ryobi that 2nd battery rode along with you. When I am yard working I just leave my spares over in the shed, I don't carry anything when I'm sweating.
My 20" came with the fast charger. I have used it on the 2s from my blower and it charges one up faster than I can drain the other.
Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
Mine gets nowhere close to 45 minutes. I'd say 20 at best with grass light to medium load. And let's face it it's not a bad battery, it's just not enough time.

The ryobi has 2 battery sockets 1 that's a dummy for the extra battery so I don't have to carry it which is nice.

The fast charger works well. The blower is great. I've tried the 2ah battery on the mower and I'm lucky to even get 10 minutes out of it. Yet the blower blows the whole yard on it no issues.

I can mow my yard at medium load in about 45 minutes to an hour.

Bottom line is 399 ryobi with two 48v packs included that both ride on the mower cuts almost 3 times more than this mower with the stock battery that cost 499. Basically to get the same performance I would have to spend another 200 bucks, and to top it I would have to buy the 7.5 for 400 bucks. 899 vs 399 big big big difference for a mower with only a hint of more "horsepower".

Given if the yard has gotten real thick it is a painful process to mow with batteries however the ryobi still seems to at least double the mowing time of the other and still had plenty of power to cut the grass moving at the same slower rate that I mow with the ego when yard is real thick.

It's just a letdown. The batteries are way to expensive. I saw one for 130 or so at HD and though yay another mower battery but it was only a 2ah battery and even then I would have invested more in it than the ryobi.

Only saving grace on it is build quality is better yet I've put the ryobi through hell and it hasn't fallen apart at all.

This mower should not be sold without the top battery included. A mower is probably one of the most power hungry yard tools of all. It's the equivalent of a large chainsaw or backpack blower you expect any length of use on.

Mower should come with 7.5 and that's all there is to it. I'd say real world scenario 7.5 would give me the hour to mow the whole yard I need that the ryobi does well.

As with most battery tools you get ripped off buying a battery alone bc you basically can get a free tool and charger for the price of the battery it comes with. Sad part is the equipped battery is half to a third of the run time as the equipped one for a mower 100 bucks cheaper
Photo of SCDC

SCDC, Champion

  • 54,538 Points 50k badge 2x thumb
We are all in agreement about the pricing on the 7.5ah battery being terribly high. This is still the only sticking point I have with ego.
Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
I like the mower itself as a tool. I don't like the fact that I feel kind of tricked into buying it with a battery that isn't up to par with its cheaper store brand counterpart. If I could get the 7.5 battery for 200 bucks. Or they would have just raised the price of the mower a hundred bucks and gave me a battery that would make me feel I got a better built mower and could sell my ryobi I would be happy, however I still can't get rid of the ryobi and I didn't really need a 2nd mower just wanted a better one. Thought of passing the other to my sister since it was the only ryobi tool I had that had the larger batteries all my other products use the 18v batteries so I bought matching trimmer, blower, chainsaw etc. I can say this the ego blower puts the ryobi to shame. It is about 4 times more powerful. I wind up using the ryobi blower to clean computers and old stereos and the ego blower blasts all the crap away from a much further distance and with more power. My gripe is about the battery as well just in conjunction with the fact that it really needed to be with the mower as the 4ah battery just doesn't hold up well enough to make it a "ready to go" package for small yard use.
Photo of Tom Meyers

Tom Meyers

  • 892 Points 500 badge 2x thumb
After my last post to you I went down the garage to sharpen the string trimmers "string length cutter blade" as per a post and video from yesterday. Whilst doing that I checked my mower blade, as I mentioned before, mower is brand new out of the box. Guess what, Dull as uhmm well you know. I have seen considerable chat in this regard in some posts last week but I ignored them, thinking this couldn't happen to me.
I mean it's really dull, not sharp at all.
This may not solve your situation but it will greatly help to sharpen if needed.
Huh....now I gotta read up on how to get the blade off. 14mm with a bar and some pins of some kind.
Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
Odd... I never checked this at all as I just thought hell it's brand new. I'll look tomorrow and see the condition of mine. I've used it maybe 10 times now but it should still be practically new. I don't mulch up wood with it or hit rocks. I've used the ryobi probably a hundred times. I'll check that though. I've honestly never had to sharpen a blade. When my gas mower sheared it's flywheel key after many years of use I finally decided to ditch the last gas device I had. I rekeyed it changed the oil and did replace the blade, however the old one wasn't too bad. Gave it to my mother she likes gas tools, I hate them lol
Photo of Harry

Harry

  • 2,802 Points 2k badge 2x thumb

IMO the Ego blade is thinner and softer than most mower blades. It easily shows nicks from pine cones, small branches, etc. I have to sharpen mine after 2-3 uses to keep it in good condition. I believe that Ego used a light weight blade to keep the load on the motor lower.

I have the 21" SP model with the 7.5 battery. It easily cuts a 1/2 acre lawn on reasonably level lot without problem. Just a comparison.

If you bought you Ego from Home Depot, they have a 90 day return policy. If you can, go get your $$ back from them.


Photo of Tom Meyers

Tom Meyers

  • 892 Points 500 badge 2x thumb
I sharpened my blade last night.
 "By the book" , Only cut myself twice.
The steel is soft.
Engineering compromise. Hard steel is hard to shape and costs more.
Soft steel bends nicely but will not hold an edge. 
So: I plan to sharpen at the start of each run Without removing the blade.
Sharpen with blade in place. Nothing big, a few passes with a stone.
Ordered  stone with a handle on Amazon this morning.
Norton Utility File with Handle, Silicon Carbide, 14" Overall Length, Grit Coarse.
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dindustrial&field-keywords=Norton+Util...
I see one of the guys listed a different style stone. This one is probably faster, that one will probably give a finer edge.
Lotsa choices.
Photo of Jacob

Jacob

  • 64,880 Points 50k badge 2x thumb
So was it really dull? If it's dull, it will cut your runtime easily in half
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
Official Response
Ash, unless you have extremely thick grass there seems to be something wrong. Cutting my average lawn my 20" mower lasts about 20 min with the 2Ah battery and easily twice that with the 4Ah.

As Tom suggested, the blades on these mowers are notorious for being dull out of the box and keeping them sharp makes a definite improvement in both run time and cut quality.

Since you've tried both batteries and seem to get consistently low run time with both, if sharpening the blade doesn't help (check it for balance and straightness too) I'd suggest there might be something wrong with your particular mower. Based on your description it's not performing properly.

Yes, the cost of add-on batteries in the Ego platform is very high, and the worst offender is the 7.5Ah... usually batteries get cheaper per Ah the larger you go, but that's not the case with Ego. It has been brought up many times here before, but the powers that be at HD seem not to care. :-(

Let us know how the blade looks and whether a good sharpen helps out.
Photo of Ken

Ken, Champion

  • 73,500 Points 50k badge 2x thumb
I agree that there's something wrong if Ash is only getting 20 minutes of runtime on the 4 Ah battery. The only time my mower has gotten anything comparable to that was the first mow of the spring a day after some rain when the grass was very long, dense and wet. 45 minutes is much more typical.

Ash, I'm still curious as to which mower you have and how long you've owned it. Is it the 20 or 21-inch, and if it's the 21-inch, is it self-propelled?
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
WRT the price of the 7.5Ah battery, for $30 more than the battery alone you can get it along with a $200 backpack blower as well as a battery charger:

http://m.homedepot.com/p/EGO-145-MPH-...

If that isn't a clear demonstration of how overpriced the battery is, well, I don't know what is! With that 7.5Ah backpack blower kit available I don't know how they could ever hope to sell the bare battery...
Photo of SCDC

SCDC, Champion

  • 54,538 Points 50k badge 2x thumb
Like with an explanation point
Photo of szwoopp

szwoopp, Champion

  • 103,908 Points 100k badge 2x thumb
Ash - you said your mower seems to run at full force all the time, yet you say your lawn is light to medium load.  This would seem to say your mower is stuck on high speed and this may be the reason for your short run time.  The mower should only rev up to high speed when it is needed for a heavy load.  A call to customer service may be needed to determine if this is your issue.  As others have stated they get longer run times with the same batery this may be your issue.
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
Allen, good point...I assumed when Ash said it came with a 4Ah battery that it was the 20" mower. If it's the 21" mower and it's not properly modulating the blade speed this could be the issue.

Ash, which model of mower do you have?
(Edited)
Photo of szwoopp

szwoopp, Champion

  • 103,908 Points 100k badge 2x thumb
Did not realize the 20" did not modulate the blade speed.  Then I may be headed down the wrong path. 
Photo of SCDC

SCDC, Champion

  • 54,538 Points 50k badge 2x thumb
Oh great, then I have a defective 20" because it modulates.
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
? When I say "modulates" I mean it varies the blade speed to the conditions (21" mower). My 20" runs at a steady pace unless overloaded.

Your 20" does something different?
Photo of SCDC

SCDC, Champion

  • 54,538 Points 50k badge 2x thumb

Hey Blue,

I swear it does, but not as much as the 21".  I don't have enough grass to test it.

Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
Interesting...
Photo of szwoopp

szwoopp, Champion

  • 103,908 Points 100k badge 2x thumb
isn't there 2 versions of the 20"
LM -2000
LM-2000S
Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
I have the smaller one, not self propelled, and it does not appear to modulate the speed of the motor at all, should it. I've had it since last season so probably a year. I've only used it when the grass was thick enough to need more than the ryobi once I gave up on getting a full cut out of it without going back for another charge. This spring yard was not real thick, had some clover which is a pain on a mower but I bumped it up a notch so it wasn't trying to cut dead Bermuda. It got through a little over a third, I started with it knowing the yard would need both mowers after it died I went to the ryobi and put the ego on charge. The ryobi finished the yard almost killing battery 2 but it finished it off and the part it mowed was the same if not worse.

Sadly I can't just return to home Depot. I know what motor modulation sounds like as the ryobi does it all the time. The ego appears to have no speed changes in its motor at all. Is the smaller unit supposed to do this?

Even this time moving slowly to cut the spots that had high weeds I finished the yard in about an hour.

I do beleive I could get much more run time out of it if it modulated speed. It appears to run at the speed similar to the ryobi under almost full force but never slows down or speeds up the only load notification I get is an orange blinking light whatever that means. When I see it I immediately slow down to lighten the load and it goes green until eventually I get a solid red which means I have at most 5 min left.
(Edited)
Photo of SCDC

SCDC, Champion

  • 54,538 Points 50k badge 2x thumb
Ok, what I mistook for modulation is simply my mower drawing more power under load to keep the RPM's consistent.  It doesn't "rev up" to a higher than normal speed, it just fights to maintain speed.
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
Ash, if you don't think your grass is overly thick, you're getting constant overloads and short run time, and a sharp blade doesn't help, the next step would be to call Customer Service. They may be able to determine if there's something wrong with your mower.
Photo of Ash Miller

Ash Miller

  • 120 Points 100 badge 2x thumb
Yeah no rev up the ryobi idles and cuts good and revs up when it gets thick. I guess this is kind of a dead topic. The batteries aren't defective, the mower only overloads if the grass is real thick, the mower isn't defective. I'll check the blade maybe that will help otherwise it just really didn't come with a battery or design with equal or longer run time to a cheaper alternative
Photo of Ken

Ken, Champion

  • 73,500 Points 50k badge 2x thumb
Ryobi makes a good mower, but I agree with Blue that you might want to call customer service to troubleshoot. Sharpening the blade will help but I have to think there's something else going on with the mower to account for such short runtimes.
Photo of matt.mackinnon

matt.mackinnon

  • 5,476 Points 5k badge 2x thumb
find it very hard to wrap my head around lawn mowers right now when I am buried under 30cm (1'3") of snow.  I dream of the day when I get see my grass let alone cut it while wearing shorts and perhaps sipping a nice cold brew while lounging in my skychair hammock 
Photo of Ken

Ken, Champion

  • 73,500 Points 50k badge 2x thumb
I know. I was just looking over my yard Saturday trying to determine how much of it was starting to green up. Now today I need to fish the snow shovel back out of the basement.
Photo of Blue Angel

Blue Angel, Champion

  • 179,708 Points 100k badge 2x thumb
After weeks of unseasonably warm weather and tons of rain (in February!) we're down to less than half the snow we had, which was about 5 feet deep right across the front yard from blowing the driveway.

I have a little strip of grass peeking out beside the sidewalk... nothing I can get excited about yet!
Photo of Dane Earley

Dane Earley

  • 622 Points 500 badge 2x thumb
Re the dull blade, IMO the best tool to use for sharpening the blade is a diamond stone. I use a Smith's double sided stone. It works like a metal file would having a handle but is much faster and easier to develop a super sharp edge. Like many here, I sharpened the blade before my first use with my new mower. I've only tested it once so far but it effortlessly moved through dense grass.

https://www.amazon.com/gp/product/B00009YV6L/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1
Photo of Jacob

Jacob

  • 64,880 Points 50k badge 2x thumb
Official Response
Sharp blade is critical. I've got probably 750 to 1000 miles on mine, (3 yrs, 4x per month, 18 mowing months x 18 miles per mow) and I pretty much know every little quirk that the 20" mower has.

Sharpen that blade to a razor
Make sure the bottom doesn't cake up with grass
Make sure the mulch plug is in.
and one more time. Sharpen the blade

I Sharpen mine once per half acre.

But just graze the edge with a 220 grit flapper wheel on an angle grinder. Finely Sharpen it. Do not put pressure on it.

Danes sharpening technique is better.

This conversation is no longer open for comments or replies.