56V Battery not charging-charger blinking red.

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  • Problem
  • Updated 5 months ago
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My charger is blinking red indicating a defective battery. I called customer service and wasn't even able to explain my problem before I was turned away because of not registering my product when I bought it August 2017. I am very disappointed with customer service. Based on several positive reviews, I was expecting to have some troubleshooting help. However, this was not the case for me. Any suggestions of what my problem might be? I used this battery a total of 6 times before it snowed.
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Nathalie Hostutler

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Posted 5 months ago

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Amber F., Official EGO Rep

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Official Response
Hi Nathalie! We saw that you spoke with Theresa last night and a new replacement battery is on the way. Please let us know if there is anything else we can do to be of help.