530 blower + 5Ah battery

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  • Updated 3 weeks ago
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I got the 530 blower, but when using it with 5Ah battery, it turned off automaticlly after roughly every 2 mins even if I kept pressing the triger. I had to release the button and re-press the button to keep it blowering. Is this normal? Should I use 2.5Ah battery instead?
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Ke Shen

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Posted 3 weeks ago

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Ken, Champion

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Official Response
It isn't normal, and the size of the battery doesn't matter. It sounds like there's some sort of problem with the blower. I haven't read any posts here of this sort of issue.

Give customer service a call and they'll help you troubleshoot: 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Call as early in the day as possible to avoid long wait times.