21” not mulching

  • 3
  • Problem
  • Updated 2 months ago
  • In Progress
I’ve been running an emission free lawn care company for 5 years. I used to use Echo mowers from Home Depot and LOVED them. Unfortunately, they disappeared from the stores and are impossible to find. I decided to try the Ego 21” mowers and am extremely disappointed with the quality of the cut. The mowers leave clipping everywhere. Wet or dry grass, this mower does not mulch. As a test I replaced the blade with an aftermarket mulching blade (had to do some modifications) but it fit. The mower cut perfectly! Only problem was, the blade was too heavy and the motor shuts off prematurely. Clearly the stock blades are the problem and there are no replacement blades to solve this.

Time to fix this Ego. If you’re charging this much for a mower I shouldnt have to be playing around with blades to get a decent cut. There are so many threads about this problem. Time to crate a decent blade already.
Photo of Demian Beland-Trudeau

Demian Beland-Trudeau

  • 160 Points 100 badge 2x thumb
  • extremely disappointed

Posted 2 months ago

  • 3
Photo of SCDC

SCDC, Champion

  • 49,038 Points 20k badge 2x thumb
I have this problem with the 21" and have gone to bagging. The 20" mower, while not as powerful, really mulches well. 

My other weird thing is that the 21" always grabs leaves in the front wheel.  It's a wonderful mower that badly needs a blade redesign.
Photo of Prairiedog

Prairiedog

  • 3,468 Points 3k badge 2x thumb
Our 21 mulches our acreage adequately. I think the key is being able to slow down and let the mower do its work. While I am certainly commending you for doing a great thing with your company, Egos are meant for home use, not heavy commercial where you have to push through jobs fast to get on to the next client, and you are using the blade far more heavily than a homeowner mowing once or twice a week. Not sure it is fair to blame this mower design for not meeting a demand it wasn't intended for. I'd love to see Ego build a commercial line for folks like you.
(Edited)
I can do my lawn, with the blade razor sharp and have the same problem. Ego offers a two year commercial warranty, so in my eyes it should be able to handle it.
Photo of szwoopp

szwoopp, Champion

  • 66,746 Points 50k badge 2x thumb
Ego's Commercial warranty is 1 year.
Ah. Yes it is. Regardless this is the first year I’ve ever had to get my employees to blow off the lawn after every cut. Since day one eight he mowers brand new. An $800 machine should have a better blade.
Photo of szwoopp

szwoopp, Champion

  • 66,746 Points 50k badge 2x thumb
No argument there the mower should do its job without the assistance of other tools.
Photo of Bill Menzel

Bill Menzel

  • 2,712 Points 2k badge 2x thumb
You stated that you paid $800 for your lawn mower.  I assume that you have the dual battery self-propelled lawn mower that costs $749, if you live in the U.S. I have one with two 7.5ah batteries and it mulches pretty good and in normal grass it has around a two hour running time. 

This mower’s motor is brushless.
-This mower is rated at 1200W.
-This mower’s PeakPowerTM technology delivers more torque, longer run times, and a more efficient power draw.
-This is the most powerful brushless motor in the entire EGO Power+ mower lineup.



You’ll want to note that all of these statements have been confirmed by our engineering team. Also, the Steel Deck Self-Propelled Mower is rated at 1000W. Our apologies for any misunderstanding. 

Photo of Michael G

Michael G

  • 7,098 Points 5k badge 2x thumb
I agree with the mulching blade design. EGO needs step up and change the geometry and use a harder steel. Let's get a CFD analysis done EGO : )

Any reports on the mulch-cut quality of the new two battery mower yet? Maybe this would be a commercial solution?
What I don’t get is why Ego offers a commercial warranty for the 21” one battery mower. If it can’t do commercial work, don’t offer the warranty. I have a three year old, battle worn Echo mower that out performs the Ego hands down. Only reason I don’t use it is a sensor is gone and it only runs for about 2 hours then starts shutting down every 5 min. If I have to do a one time cut I grab my 3 year old echo, not the brand new Ego.
Photo of szwoopp

szwoopp, Champion

  • 66,746 Points 50k badge 2x thumb
There are others using ego mowers commercially so your experience is not common to all
Photo of SCDC

SCDC, Champion

  • 49,038 Points 20k badge 2x thumb
I'm all in with EGO, I have this title that says Champion.  But it doesn't mean i'm like an Apple Fanboi.  I see problems with EGO products, but they are not show stoppers.  It's a fantastic, high end line of electric tools that offer very compatible replacement to the pains of dealing with combustion engines.  I'm not an environmental kook who things everything gas and oil is evil.  If I could deal without pull strings and the headaches of gas engine upkeep, let alone those big puffs of smoke that sometimes happen.  I would probably still be gas.

But, I also believe in a balance.  You can't breath exhaust, so you want as little of it around you as possible, for your own health!

EGO has great customer service who really do strive to please everyone (those who are honest about their problems).

I hope all manufacturers of Electric tools find better battery tech to where they can extend the warranties longer.  
Photo of Blue Angel

Blue Angel, Champion

  • 163,352 Points 100k badge 2x thumb
Agreed. I have the original 20” and am happy with it, I have never used the 21” model. There are enough people concerned with mulching that there has to be something to it. Far too common.

The real puzzler is that there are people who report great cut quality, which leads me to believe the mower CAN cut well, but the margin of varying scenarios under which it will perform well is narrower than it is for other mowers.
Photo of Bill Menzel

Bill Menzel

  • 2,712 Points 2k badge 2x thumb
When I  had my 21" self-propelled lawn mower, I mowed my thick Kentucky blue grass at 3.5".  I had it on the lowest speed setting for it to mulch to my satisfaction.  Now, when I use my dual battery (7.5ah) mower, I can mulch at a higher speed setting.  I think this happens because of the increase in torque and more proficient power.  I never mow when the grass is wet.
Photo of Ben

Ben

  • 62 Points
I can definitely tell there are clippings left over. For my lawn I don't care because they are minimal. However I'd you're a guru or doing it professionally then yeah it would be a problem. Perhaps higher end commercial products will be a future line for them. Issue is these things are nearly commercial expensive as is so a commercial line may not fare well in pricepoint.