21" mower won't start. Battery fully charged.

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  • Updated 4 days ago
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  • (Edited)
Thought it was the handle height but triple checked that it was fully extended and then checked headlights and self propel - since those should work without the mower starting. Headlights won't come on and self propel also not working.
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Margaret Maudsley

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Posted 1 week ago

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Paul Christenson

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If you do not have any other components to cross check the battery or the mower...Time to contact Customer Service...:(

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Amber F., Official EGO Rep

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Official Response
Hi Margaret! If the headlights are not turning on, your first step should be to make sure the battery is inserted properly. You'll want to push it until you hear a "click." Please let us know if that does the trick.
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Margaret Maudsley

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I have a day off on Wednesday, I'm going to set aside time to call the customer service number.
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Margaret Maudsley

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Thanks, yes that has been checked as well. We've had the mower for three years now and it's always worked perfectly.