Thought it was the handle height but triple checked that it was fully extended and then checked headlights and self propel - since those should work without the mower starting. Headlights won't come on and self propel also not working.
Hi Margaret! If the headlights are not turning on, your first step should be to make sure the battery is inserted properly. You'll want to push it until you hear a "click." Please let us know if that does the trick.