2.0 AMP battery will not charge

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  • Problem
  • Updated 5 months ago
  • Solved
I plugged in my 2.0 AMP battery after using it in the mower. IT will not charge, the light binks green, yellow, then red and the charging cycle never starts up. The charger reads full even though the battery is dead.
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Sandra Klein

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Posted 5 months ago

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Oregon Mike, Champion

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Official Response
Sandra, you are using the 2 ah battery in your mower? Is this the only battery you have? As well, I would recommend using a minimum 4ah battery with your mower.
If the battery/mower are less than 90 days old and you bought it at Home Depot you can return it all for return/exchange. Otherwise, give customer service a call even if you are outside of warranty. Note that battery and charger warranty is 3 years but call even if outside of 3 years. Best to call early in the day. Hoping all of your equipment is registered on EGO's website as that will make it easier to work with them.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).