16" chainsaw seems to be shutting itself down when cutting anything larger than 4".

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  • Updated 3 years ago
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  • (Edited)
16" chainsaw seems to be shutting itself down when cutting anything larger than 4". I really like this saw, but I don't understand why it keeps turning off. I only use it in short bursts... It's not hitting the chain guard, and it's not being used that much consecutively to over heat it...  Is it defective?

I've read through the entire manual and I don't see anything about an automatic shut down.  I've also cleaned out the bar area and it still does it. 
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Jared

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Posted 3 years ago

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Blue Angel, Champion

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Official Response
Jared, it sounds like that may be the case. I have not used the Ego chainsaw but from all the reviews I have seen, it is quite a powerful unit that shouldn't even blink cutting a 5" branch. This is, of course, assuming the chain is sharp and getting proper lubrication, the slack is properly adjusted, and the bar is in good condition with no abnormal wear.

If you've verified all the above, I would give Customer Service a call and see what they have to say. If there is another issue with your saw they can help you troubleshoot it.