Hi John, if you bought it at Home Depot they have a 90 day return policy. You could return this one for exchange. Otherwise give Customer Service a call. Best to call early in the day to avoid hold times. They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).