1502SF String Trimmer - a month old, head is broken

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
Some plastic broke off the head and now it feeds string like crazy - like an entire spool in 15 minutes. The trimmer is only a month old. How do I get a warranty replacement? Thanks!
Photo of John Ealer

John Ealer

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Oregon Mike

Oregon Mike, Champion

  • 79,384 Points 50k badge 2x thumb
Official Response
Hi John, if you bought it at Home Depot they have a 90 day return policy. You could return this one for exchange. Otherwise give Customer Service a call. Best to call early in the day to avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).