15" Trimmer Shaft Loose

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
Hello,

I have the 15" trimmer with the folding shaft I bought at Home Depot last year. I love the power and the performance but I have a weird problem. The shaft on the trimmer has the bolts in place and tightened but it still comes apart at the seam. Is this a known issue? Do I have a dud? Any insight would be appreciated, thanks!
Photo of Daniel Dammann

Daniel Dammann

  • 162 Points 100 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Blue Angel

Blue Angel, Champion

  • 179,788 Points 100k badge 2x thumb
Official Response
Daniel, I remember another member reporting a similar issue, and the cause was the bolts being installed the wrong way. This might be worth a check if you haven't already.

The hinge has bolt holes through flanges on both sides. On one side the holes are smooth and pass through holes, and the other side has holes that are threaded to accept the bolts. The bolts need to pass through the smooth holes on one side and into the threads in the flange on the other side in order to hold the joint together.

The other member had inserted the bolts into the wrong flange from the rear, and they couldn't hold the joint together. Here's a pic from the manual showing how the bolts are supposed to go in: