15" trimmer run time

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  • Updated 3 months ago
  • Answered
I'm only getting 15 min or less total run time on my brand new string trimmer and 2.0 ah battery.
Pretty disappointed in that.
Anyone else getting similar dismal results?  I was lead to believe I'd get 30-45 min out of it full speed, but not even close.  The packaging does not provide an estimate so I do not recall where I read those performance figures but they just are not true for me when running mostly full speed which is what I need to do.
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Nick Basso

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Posted 4 years ago

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Denise C

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Official Response
Hi Nick! Thank you for your post and we are sorry to hear of your shortened run time with your battery. We'd like to troubleshoot with you a little more to try and identify the problem. If you could either send an email to support@egopowerplus.com with your contact number so that one of our EGO specialists can get back to you; -or- give us a call back at 855-346-5656 today and we can troubleshoot further. We are available Monday through Friday 8:30AM-8PM EST and Saturdays and Sundays 10AM-6PM EST. We look forward to hearing from you!
(Edited)