15" trimmer not spinning

  • 2
  • Question
  • Updated 10 months ago
  • In Progress
I was working in some deep grass and the trimmer head stopped spinning. I pulled it away and it would jerk a little clockwise than a little counter clockwise. It acts like there is power to the head but it won't spin.
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Jeff

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Posted 1 year ago

  • 2
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Oregon Mike, Champion

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Official Response
Check for grass wrapped around the head and/or shaft area that could be causing the bind.
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Jeff

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Thank you for your response. There isn't anything that is stopping the head to turn it spins freely in both directions. When I pull the trigger it kinda twitches and moves a little.
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Jeff

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It does spin freely
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Blue Angel, Champion

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Jeff, you’ll need to call Ego Customer Service and they’ll help you troubleshoot the issue.
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szwoopp, Champion

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Call first thing in the morning to minimize any wait.

1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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gw

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Mine wrapped around a sprinkler riser.  It now does the same thing yours does.  Were you able to resolve the issue somehow?  I'm about to give up and throw mine away.