15 in electric cordless trimmer service part 5620216004

  • 1
  • Question
  • Updated 1 month ago
  • Answered
I purchased this trimmer but the hex screws were missing: service part 5620216004. Does anyone know what size these screws are so I can just go pick some up at Home Depot. I can't use the thing until its screwed together. Got nowhere calling Home Depot. 
Photo of Pam

Pam

  • 140 Points 100 badge 2x thumb

Posted 1 month ago

  • 1
Photo of Oregon Mike

Oregon Mike, Champion

  • 24,580 Points 20k badge 2x thumb
If you bought the trimmer at Home Depot, you can take it back and exchange it if it's been within the last 90 days. 
Otherwise give EGO customer service a call and they will help you. Call early in the day to avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
Photo of Pam

Pam

  • 140 Points 100 badge 2x thumb
I called yesterday afternoon around 3. They called me back around 7. They will be sending me the missing parts.