1 year old battery not working

  • 1
  • Problem
  • Updated 4 years ago
  • Solved

This conversation has been merged. Please reference the main conversation: 2.0 battery or charger not working

I bought a blower last year and worked great and used it this winter and now the battery won't work at all Won't charge won't light up won't do anything. Is this under warranty ? When in the charger the 25% light flashes but that's it. Won't charge the battery.
Photo of craig


  • 82 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Billy Roehr

Billy Roehr

  • 192 Points 100 badge 2x thumb
Should be under warranty. They say the battery come with a 3 year warranty. I would contact customer service
Photo of DJDDay


  • 9,440 Points 5k badge 2x thumb
Your blower is covered by a 5 year warranty; the battery is covered by a 3 year warranty.  Make sure your stuff is registered, and contact EGO support.  They'll take care of you.
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 81,068 Points 50k badge 2x thumb
Official Response
Craig, we want to help and as everyone stated, you have a 3 year warranty on your battery.  Were you able to reach customer service yet at 1-855-346-5656 for help?
Photo of Julio Villanueva

Julio Villanueva

  • 1,860 Points 1k badge 2x thumb
Yes, they're both still under warranty. You get in touch with EGO and it will be replaced

This conversation is no longer open for comments or replies.