1 year old battery not working

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  • Updated 4 years ago
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Merged

This conversation has been merged. Please reference the main conversation: 2.0 battery or charger not working

I bought a blower last year and worked great and used it this winter and now the battery won't work at all Won't charge won't light up won't do anything. Is this under warranty ? When in the charger the 25% light flashes but that's it. Won't charge the battery.
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craig

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Posted 4 years ago

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Billy Roehr

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Should be under warranty. They say the battery come with a 3 year warranty. I would contact customer service
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DJDDay

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Your blower is covered by a 5 year warranty; the battery is covered by a 3 year warranty.  Make sure your stuff is registered, and contact EGO support.  They'll take care of you.
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Jennifer VandeWater, Community Manager

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Official Response
Craig, we want to help and as everyone stated, you have a 3 year warranty on your battery.  Were you able to reach customer service yet at 1-855-346-5656 for help?
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Julio Villanueva

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Yes, they're both still under warranty. You get in touch with EGO and it will be replaced

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