"authorized retailer"???

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This conversation has been merged. Please reference the main conversation: List of Authorized ONLINE retailers?

The battery for my trimmer started blinking constantly.  I was told it was a defect, but wasn't covered under warranty because it wasn't purchased at an "Authorized Retailer."  So, how do I know which retailers are "authorized?"  Is there a list available?
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paulie

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Posted 1 year ago

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1 year ago
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Paul Christenson

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If you bought from eBay...it is highly likely, they are not authorized...:(

Check this thread...
https://community.egopowerplus.com/ego/topics/list-of-authorized-online-retailers
(Edited)
1 year ago
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Tae Cooke

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If you're handy with electronics, there's a YouTube video of how to repair it. It involves desoldering a surface mount mosfet and replacing it. If you're just going to recycle it, I wouldn't mind taking a look at it. Would pay for shipping. :-)

https://youtu.be/EH0GS0iUzzM

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