Disappointing customer support
I purchased the new snow blower about a month ago online from Home Depot. Out of the box, the left wheel fell off. It was not a shipping ...
Blue Angel
Joined on November 11, 2014
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Conversations 421 - 440 of 601
My handles won't stay extended, even with replacement clamps.
handles popping out and was getting worse, now have received replacements, replaced them today, have been testing them, they are still po...
Batteries cost too much!
Just purchased the Ego blower and I'm quite impressed with its power. However, it doesn't outweigh the short battery life. Additional b...
buying EGO in Canada
I don't know what has happened, but this morning most of EGO products are now gone from HomeDepot Canada. For instance, you can purcha...
mower stalls
Mower started stalling at level 3 at some parts of my lawn. In the past, it would stall at level 2. The only way I could restart it is ...
Battery is no longer charging
I've had the blower for 2 years and this morning the battery would not charge. When I pushed the power button it turns red for a few sec...
Failure of Warranty
I (previously) owned at EGO 20in mower, model LM2001. It was used for less than 2 months, where it did work great. It was quiet, cut well...
Got shipped new chainsaw powered by rocks
I am left not knowing where or who to turn to. Homedepot online is the only option to get the 16" chainsaw here in Canada. I paid my mo...
I didn't know WD-40 is roughly 90-95% water
I bought the EGO hedge trimmer early this spring. I lubed the hedge trimmer with WD40 from a trigger spray bottle I've had of WD-40 for ...
Self Propel Speed Failure
I have two self propelled models and are both less than 4 months old. I just took the first one back to HD for repair because the self p...
Problem with my Power Blower
My blower now only works on Turbo mode. It barely blows at all in the normal speed. What should I do?
dead battery
The battery ran out of power before I was able to finish mowing my lawn. I put the battery in the charger for about 1 hour, and all of th...
Snow Blower Blues...
Just got my snow blower yesterday and it doesn't start. I read the instructions while I put it together and after to double check. Trie...
Better Packaging
In my previous post, I gave "HIGH PRAISES" to EGO Customer Service (CS) and still love their products. An "area of improvement" I like t...
missing safety key
I purchased a 20" 56v mower from Home Depot and it came with no safety key. What the heck? Went back to Home Depot and they were baffled....
16" chainsaw seems to be shutting itself down when cutting anything larger than 4".
16" chainsaw seems to be shutting itself down when cutting anything larger than 4". I really like this saw, but I don't understand why i...
One of my 7.5 Ah batteries are failing - ARRRRGH!!!! Time for warranty service... #nervous
So... I own two (2) of the 7.5 AH batteries. Both were manufactured in November 2014, but I purchased one of them in June 2015 and the o...
Shouldn't Rapid Charger cutoff when battery is fully charged?
After having a defective battery, I received a new battery and new rapid charger just in case it wasn't the battery. The original battery...
Backpack Blower Available in Canada/Pricing
The backpack blower is now listed on HD Canada's website:
https://www.homedepot.ca/en/home/p.56...
The reason I'm making this its o...
Regreting 21' SP mower purchase
I've had my 21' SP mower for most of the summer (Late May) and was pleased by its performance, so much so I purchased the blower and trim...